Return & Exchange Policy

Please call to obtain a Return Authorization (RA) number within 30 days from the date of the invoice prior to returning any merchandise. Due to the constant changes in technology, we will only accept returns within 14 days of receipt. Special orders may not be returned and/or may be subject to a re-stocking fee. Items must be in new and resalable condition in the original packaging with all necessary components including the user manual. Return may be subject to a restocking fee. Non-defective product showing signs of use is not returnable.

If return is approved, repack the item carefully, enclose a copy of the packing slip or invoice, reason for return, and return goods authorization number and ship it back to us in a shipping box (not envelope), freight prepaid to the following address:

Attn: Returns Department RA #
3911 N Schreiber Way
Coeur d'Alene, ID 83815

* Note: If the product is damaged upon receipt, we reserve the right to refuse the return or it may be subject to a restocking fee.